# Service contracts 

## Flexible and non-binding

At Cashflow, you're free to choose. Our optional service contracts offer you comprehensive support with no obligation. You choose the formula that suits your needs: PRIMO, CLOUD or PREMIUM. 
All our contracts include software updates, access to our HelpDesk and on-site training. Then, depending on the package, you benefit from additional advantages linked to cloud, backup, online interfaces and discounts on hardware and consumables. 

## {You choose|1}

Optional service contracts;<PRIMO contract>;<CLOUD contract>;<PREMIUM contract>
Cashflow software updates;✔;✔;✔
After-sales service time (phone calls and e-mails to HelpDesk);✔;✔;✔
[Software training|24690] on Cashflow premises - standard price 450.00 (½ day, every Wednesday, up to 6 people, unlimited number of sessions);✔;✔;✔
Charge per call (CALL, normal price 20.-/call);✔;✔;✔
Duty rate (picket) by telephone - Normal rate: 5.-/minute (after-sales service outside normal hours);;✔;✔
Database backup on the cloud (daily, with weekly check);;✔;✔
{Inventory and stock control application for smartphones} (android app for Cashflow smartphones equipped with scanner);;✔;✔
Access to communication interfaces through the cloud for third-party applications (Spotify API, Woocommerce, Prestashop, ERP, online booking sites, etc.);;;✔
Access to statistics from the cloud (real-time visualization of sales statistics from a smartphone or website);;;✔
{Online shop} [e-shop|27898] Cashflow (proposed but not mandatory);;;✔
Interface with ZeroSix loyalty solution, if desired (https://www.zerosix.com);;;✔
Cadar/CultureFood item and order import interface, if desired ;;;✔
Gfk cashflow interface, if desired: data analysis by Gfk institute (http://www.gfk.com/) - monthly fee (29.-) paid by Gfk ;;;✔
Price of consumables (rolls of receipts, labels) ;;;{Discount 25%}
Price of hardware on replacement (excluding warranty): (cash register, cash drawer, printers, barcode scanners supplied by Cashflow);;;{Discount 25 %}


### {Prices from CHF 79.-/month|1}

No obligation. You can also request ad hoc interventions, billed at the standard hourly rate. 

# Talk to an advisor

## {Why choose a Cashflow service contract?|1}

Peace of mind}: you benefit from proactive monitoring and personalized support. 
Secure backup: your data is protected and accessible remotely. 
Continuous evolution: your software is always up to date and compatible with new market developments. 
Cost optimization}: exclusive discounts on hardware and consumables. 

# Request a quote